Apr 12, 2014 8:12 PM by Alex Labat

Cox Communications Unaffected by "Heartbleed" Bug

After a KATC Investigation into the "Heartbleed" bug, we reached out to a number of retailers and businesses whose services might have been breached by the security flaw. Patricia Thompson with Cox Communications released this statement:

"As you know, Heartbleed may impact secure Web servers. Cox Web services including MyAccount, MyConnection, Webmail, Internet Tools, and Phone Tools are not impacted by this issue.

Cox is not aware of any breach of customer data from Heartbleed. We regularly upgrade our software and do security audits on our websites to protect customer data.

However, it's always good practice to change passwords on a regular basis. Changing your online passwords, especially for services where privacy and security are major concerns (like financial or health information) can help ensure your information is safe".



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